Matt G
1 review written · 5.0 average
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Reviews by Matt G
★★★★★
What do you like best? Since implementing Halo Service Desk we have been able to achieve many business goals and embed services such as change control very easily. The software itself is very easy to use, especially with the automation rules this has saved us vast amounts of time on administration. Honestly is fantastic software. What problems are you solving with the product? What benefits have you realized? Very quick ROI with Halo Service Desk, from using the KB Articles our FTF rate was improved significantly. Saved many many an hour with automation rules and ticket categorisation etc.
