Monish Kumar D
1 review written · 5.0 average
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Reviews by Monish Kumar D
★★★★★
The team is down to earth, they have a very open and inviting attitude towards dealing with customer problems. I consider them an extended part of my team rather than a vendor, as I can always count on them. Whether we talk about Petr, Balu, Marek or Michaela all of them are always a call away, ready to help, this has made post-implementation support a breeze. I have been interacting with the team since the very early days of Rossum and a lot of my feedback was considered with an open mind for the product. Thanks, team for your inclusive DNA. We were looking for promising ICR capability years before we stumbled upon a demo on Rossum's website. Instantly, we knew these guys have cracked what others haven't. We have used and tested over 10 different ICR/OCR tools over the years, including industry giants. The accuracy expected at the time for an ICR was around 75% and no players were confident enough to higher, but Rossum was delivering already in trial. Now, achieves over 90% accuracy.
