Julie Hall
1 review written · 5.0 average
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Reviews by Julie Hall
★★★★★
Prior to using clixifix® we were using more of an Excel based system and emailing the sub-contractors to get them to go back to fix snags. As a result, the chain of communication was quite often broken. The home owners weren’t always kept updated to how things were proceeding. We got to a stage where we got so much bigger, we needed a system that was aimed directly at keeping the home owners happy. Before we had clixifix®, snags would come into the office and be pretty much handled by whoever took the information which resulted in a broken communication trail. With clixifix® any one of us at any time can go onto the system to see where we stand, and everything is recorded there. In a lot of instances, we are closing off house snags months and months before we were able to using the old system so it’s made us a lot more efficient.
