Waverly Osgood
HR Director · 1001+
1 review written · 4.0 average
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Reviews by Waverly Osgood
★★★★★
The mobile app is what sold me, honestly, and I wasn't even the one who championed the enterprise rollout. About six weeks in, I'm doing payroll corrections from my phone during a flight layover, which is not something I could have said about the platform we migrated from. Employees across our distributed teams caught on fast. The self-service features on mobile are genuinely intuitive, and for a workforce spread across multiple time zones, that accessibility matters more than most vendors seem to realize.
My one gripe: the notification system on mobile gets noisy fast. There's no granular way to filter which alerts actually reach your phone, so I ended up silencing the whole app and checking manually. Not a dealbreaker, but someone needs to rethink that settings menu. Customer service has been responsive when I've called, though response time on chat tickets has been slower than I'd like for an enterprise contract. Overall, I'd point any HR leader running a distributed workforce toward this one.
