Ever since we signed up with SW Broadband at the start of our business venture, we have been consistently impressed at the level and speed of customer service offered. In the early stages, they were really helpful advising us when we were in the process of building our website, and we felt they went the extra mile to help us, even when we wanted advice on things not strictly related to web hosting. As our site has grown, they've always been super-quick to respond to any queries, and they're also really proactive in contacting us about any potential problems before they occur. For example, when one of our blog posts went viral, they were extremely quick to advise us of bandwidth issues and immediately offered to help by temporarily increasing bandwidth to ensure our site stayed live. We're REALLY impressed with them and can't rate them highly enough!