Overall the product is OK and it usually does what it says it will do. However, this changes if you have a problem. We have a dedicated server and also pay £70.00 a month for "Supreme" Support. Our server went down for over 8 hours and NOTHING was done to help. Any request for information was stonewalled and messages were just unanswered. In the meantime we had to field calls from anxious, worried and angry clients wanting to know where the emailand websites that their businesses depend on were.