Pros: Real-time visibility into:
- Project profitability (mid-project cost against budget)
- Resource utilization
- Resource forecasting
Powerful reporting analytics for:
- Margin (by Manufacturer, Line of Business, by Customer, etc.)
- Labor Analysis
- Revenue, Margin & Labor forecasting
Responsive Customer Service:
- Very good response and resolve times
- Very knowledgeable implementation and support staff
Cons: Multi-language support could be better (2014 version is supposed to address this).
Overall: Having real-time visibility into project profitability, resource utilization and resource forecasting has allowed us to stay on top of current projects, both from a customer satisfaction and project profitability perspective, as well as better plan for future projects.