I have been using Hostripples from last couple of years and hardly face any issue with them . Some times my IP get blocked on the server if i use wrong cpanel details and that time its very frustrating because i can't accessd my own website. But i can usderstand this is for my website security from hackers only . But overall from last 2 years i have seen a good quality support and server Uptime. I am a software developer in Infosys and recommended many of my friends to use hostripples service and i am glad to see positive feedback from them also. I highly recommend you to try this service and you will be next to write few words on them :) .