I've used a couple of other providers for business solutions over the years. Jive has been my best experience so far. I purchased my own equipment for cheap on Amazon, instead of having to rent or pay an arm and a leg. They did the whole set up, and when we went through the set up, it was fully customized to my needs. The experts at Jive were very respectful, knowledgeable, and since I purchased my own equipment. They had to do set it up for their system and didn't give me an attitude for making them do extra work. The ease of set up, great customer support and the great value has made me actually like a service provider.