All-Access Garage Doors
132
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All-Access Garage Doors' Reviews

Reviewed Signpost on Thursday, July 10, 2014

Anyone thinking of employing Sign Post for help advertising should beware. The sales representatives/customer service team ran me around in circles when I tried to cancel and terminate their services. Besides the fact that they completely failed to bring me any new clients (not bringing me even one new client a month), they offered inaccurate and contradictory information on the cancellation procedures. In May 2014, a month prior to the end of my 3 month agreement, I called their customer service department telling them I'd like to end all services at the end of the 3 months. A representative informed me that she could help me with this and that the service will be terminated at the end of the 3 month agreement. On June 8th, 2014, two days after my 3 month agreement ended, I noted a new charge of $375 on my credit card statement from Sign post. I called them immediately to inquire about this new charge and the representative this time informed me that I had been charged a new 3 month service fee. When I told her that I had called in May to cancel all services, she said she had no record of this transaction and that I am now responsible for the new charge.

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