First Class Company with a first class service.
I wanted to support a web host that was as local to me as possible and being as there was none based near me in Cardiff that could provide what I wanted SWB was the closest and I was not disappointed.
Their prices are reasonable and their service is nothing short of excellent and very clear about anything technical. Extremely approachable also.
I have recently run into an issue with my Wordpress installation and after looking on the WP Forums and seeing the trouble people were having with their web hosts I was a little reluctant to contact them. Especially as I had been using the service for over 2 years now and have been burnt by companies before who do not focus on Company retention.
I have to say that SWB were amazing, they diagnosed the problem very quickly and emailed personal and friendly updates every step of the way whilst fixing the problem.
I am very happy with this service and would not go with anyone else. Highly recommended - possibly one of the best companies I have dealt with :D