We have been with CWCS for a number of months now after they helped us to migrate a number of mid-sized ecommerce systems to a dedicated server. We contact the support team at CWCS on a daily basis for help as we develop and make alterations to our systems. The team are on the ball and at hand all times of the day including the times when work has to be completed outside of the 9-5.
They are quick to respond, they tend to solve issues within a matter of minutes and each individual of the team takes responsibility for what is asked of them. We particularly like the phone and online chat support where we can get an instant response for low level technical issues and when the issue is more complicated the guy's response quickly via email.
The network is very responsive and the server capacity means no delay in serving up our products to customers. Based on the high level of technical ability of the support team and that fact that they have a knack of being able to explain things in an easy to understand way, I would recommend CWCS to all sizes of businesses looking for a robust platform and support that feels like CWCS is part of your business.
Before we signed up with CWCS we shopped around, got quotes and read independent reviews on several websites about CWCS. From the research we collected we knew there must be something special about CWCS with all these companies singing their praises and unduly, as the migrate plan and requirements CWCS created for us far out shone the other hosting provider companies that we had been in touch with. In terms of price comparison CWCS in some cases may seem the less budget abiding choice. This is very marginal in difference when you weigh up the benefit of having CWCS working along side you and your business. Put them to the test and I am certain they'll exceed your expectations as they did for us.