I have been using Falcoda for a couple of years to host a personal web site and email for my family. The company's services are extremely price competitive and very reliable, but that pales into insignificance beside the amazing level of support Falcoda provides! I wanted to try something new this weekend and had a few questions (my problem not Falcoda's). Every question was answered and all issues resolved within the hour even late on Sunday evening. You might expect this level of support if you are paying hundreds (or even thousands) of dollars a year to a big name supplier but even then you might be disappointed. I pay Falcoda a fraction of this and I've always experienced superlative support.
I am an extremely happy customer!