Having worked with a number of hosting companies in the past (including the big ones!) I had come to the conclusion that hosting was about as fun as going to the dentist. South West Broadband are the exception to the rule. Being a non-techie they completely remove the pain and look after you with service that is second to none. Seriously, don't use anyone else. These chaps are as good as it gets. Did I mention my sites are always up and fast too?