Jem Robinson
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Jem Robinson's Reviews

Reviewed Smart Hosting on Friday, November 21, 2014

SUPPORT 100/100
SERVER SPEED 100/100
VALUE FOR MONEY 200/100
EASE OF USE 98/100

OK, as a designer/developer and reseller I encountered some problems with my server supplier both in terms of support, access and the tools available (which I think may have been set up when TV’s were still in black & white!). I needed a very quick resolution, as I am overloaded with work and came across Smart. After a phone call with Dave who spoke with great confidence, I decided to give them a go and presented them with a transfer of two domains to map to an online shop made by a client on Square Space. Seven email addresses to transfer without losing mail and to stream into a simplified account.
DONE!
Very professional, full support both online via live chat and ticket and by phone. I can’t tell you how impressed I am. It all sounds a bit to good to be true frankly but maybe that’s because I’ve been living in the dark ages with my previous supplier, but so far, so very very good!!

If I was scoring out of 100 for support, I’d give Smart 100 without a doubt, ease of use of a brand new system? 98/100! (the missing 2 is actually more likely to be me being tired – working late to catch up but with the support you just can’t go wrong!) Server speed? 100/100. And price? Well for what you get for your money 200/100!!!

WOULD I RECOMMEND THEM? ALL DAY LONG!

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