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Pam's Reviews

Reviewed Cloud Next Ltd on Friday, November 28, 2014

I wish I could give less than one star!! Appalling company. I have a website hosted with this so called web hosting company and it's been problems after problems. My website is an online shop that is constantly down, last week the shop was down for 4 days!!! I kid you not. So I have all these adverts put out that I am paying for via pay per click, people click, can't access the website and I pay for the pay per click charges. The website finally comes back online on Tuesday evening and oh we are down again on Friday - this the biggest retail weekend that is Black Friday! So we are fade up and try to transfer to another company who fail to migrate the website because guess what?! Cloud next has suspended the website. All my products, cart and entire website is gone. Talking to their customer support via tickets is like talking to robots.
So here I am, out of pocket on advertising, no working website on the biggest retail weekend of the year and no idea if we will have to start building the website from scratch. I am absolutely livid!!!! I am going around posting this review on anything cloud next and hopefully save a poor from using this dreadful company.

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