Leaving HostGator was a worry as I had been a customer with them for over three years, but after using Smart for just a few weeks I am glad i did!
The speed of hosting is a massive improvement, pages now load within a second and without any intermittent slow downs.
The control panel is cPanel which is very easy to use and full of great features. I particularly like having no restrictions on the amount of domains / data I can host. When they say no limits, they actually mean no limits.
Just Amazing service and with really good customer service who actually seem bothered.
Wish I had made the move sooner.