I've had a brilliant experience with this hosting company. Hayden was amazing. He was quick and patient to help me with my email problems because we have just transferred hosting companies today. He emailed me straight away with the solution. I had rung in earlier on today and got two different people who I didn't find very helpful and actually lost their patience with me. They ended up emailing the instructions to me but I would of rather had vocal technical support. When I got Hayden I was so grateful and I will ask for him in the future. I guess it depends who you get on the other end at the end of the day. Colin has also been great from the very beginning and helped me in starting it up, he emails me and even calls me to double check if I'm alright. I like this company so far and hope they keep up with the good work. We need help over the phone because computer technology is not my thing! Thanks Hayden!