I've been a client for about 6 months now and I've never had a better customer experience with any host.
Service is both personal and professional and just goes to show the benefits of working with a smaller organization. Support staff is super attentive and knowledable and are always available. I recommend all of my clients here because of their awesome hosting product and because of their best in class service.
As a person coming from a customer service background, having a great experience is important to me and is a driving factor behind who I do business with. Raidhost has a customer for life!