Surprised as some of the recent reviews going on about appalling and such. Have tried several hosting cos over the years and I have been with Cloud Next for around 2 years now and currently have 20 websites with them. Found them really helpful all of the time. Quick response which sometimes is like almost being on a conversation they are so good.
Seems strange to me that the last couple of reviews are so poor since this is not at all the service that I have experienced.
And just to be clear - NO I do not work for or have any relationship with them except for them hosting my websites.