William Sweet
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Reviewed h2desk on Tuesday, December 4, 2012

Horrible. I have been trying to configure this for our agency but I had a few questions before we purchased. I've been trying to contact them for 4 days!. I give up, I'll go with a different product that is more expensive so I know that if there is ever an issue, we wont have to go a week or more without being able to accept tickets. A customer service / ticketing system company that doesn't answer their own tickets. I've put in 3 so far.

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