Jeff Christensen
People Helped
Average Rating

Services Used

Reviewed Companies

Jeff Christensen's Reviews

Reviewed AppFolio on Tuesday, January 27, 2015

APPFOLIO is not completely transparent in their dealings (some of their programs may be illegal to use in your state) and don't seem to grasp the outdated notion that THE CUSTOMER COMES FIRST.

When I recently pointed out to an upper level management person that using their new "INSPECTION APPLICATION" would cause me to break license law in my state (Washington) , I was told that all they did was provide the APP and it was my problem if it was illegal. What the hell?

I was also told that it is APPFOLIO'S practice to release new APPLICATION before they are fully developed to get customer feedback first so that their new idea can be refined. Well that sounds progressive and smart but NOT when using their "incomplete application" will result in being cited by the Department of Licensing!

Go figure!

I wish I had the phone number or someone high up in that organization... surely they are unaware of what I am describing.

Anyone have a phone number for me?

7 of 8 people found this review helpful.

Did you find this review helpful?