They are damaging and sabotaging their own clients!
1 Content from web-builder was deleted and even the template was changed. I cant edit and update website any longer. They ignore this issue and some team members are even rude. They have been literally fooling me over one week.
2 Content of my website was changed. My contact email was distorted (the domain in the end was deleted)
3 My widgets stopped functioning and start functioning again once widget provider, a big company pushed Heartinternet to make them work again
4 Entire domain name was once distorted so I lost all my indexing and ranking: they put php instead of original htp in the end of the domain. It worked with htp before with the same site structure and template.
5 Sometimes they just fool you and do not do what they are supposed to do especially if you want something in night time or weekend. They ask irrelevant questions over again and wait until you give up.