I got the web site up and running the first day and then I have asked Andrew and the support staff Question after question about web hosting, web site optimisation, SEO, cacheing you name it i've asked about it.
They always did their best to answer my questions quickly and professionaly. Using Live chat and email. I am very impressed.
This has been the best customer service I have ever had from a Web Hosting company. I would highly reccommend them to any one wanting an Australian Web Hosting provider.