Charles Tupman

Member since Apr 2015
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Charles Tupman's Reviews

Tuesday, April 14, 2015

Verified Review

I first brought server space from Storm Internet 3 years ago on their shared hosting package. At first they were fantastic, really quick to respond to any issues and very knowledgeable and helpful, then about 2 years ago my server was 'upgraded'. They fumbled the upgrade so badly that 2 of my sites were down for days. From there it got worse. My sites were attacked by hackers and instead of helping Storm repeatedly suspended my account and insisted that I reinstall sites, when this didn't work they just suspended them again. Often my client's emails would be rejected from sites because they were blacklisted and Storm would refuse to pay to have the ip delisted even though it was shared hosting. Finally I lost 2 clients, one through their account being repeatedly suspended and the other because of problems with their emails. I would never recommend them to anyone and I advise web masters wanting a good service to look elsewhere.

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