I was asked by Planet Hippo to get a honest review of the services they offer. Ate first i wasn't sure as I live in Oz and wasn't sure about the time difference, but i can honestly say there has been no issues. I can go on chat or create a ticket and i get a response with in minutes. So of the hosting companies i have used in Oz in my time zone don't give me that the of service. Im very very happy.