If i could give this company negative stars i would. I literally had my VPS for 4 days and cancelled the service because of slowness and it constantly being down. I asked them for a refund and their response was "No sorry, we cannot offer you a refund it's over 3-days per our terms of service". What a joke. I paid for a month of service and they cannot refund because it's over 3 days? They know they got me to because i paid with bitcoin so i cannot file a dispute....This company is a joke. Stay away.