Stephen
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Stephen's Reviews

Reviewed Cart2Cart on Tuesday, April 21, 2015

We paid Cart2Cart for the service of migrating our shop from BigCartel to Shopify. In doing so, inventory numbers for all items were increased to 1,000 (rather than just 1 or 2). In contacting Cart2Cart to rectify the situation, they told us that the problem is something that can't be helped. Despite them admitting that the problem is an existing one that they are well aware of, they made no attempt to mention it on their site, before or after checkout. Furthermore, when we asked for a refund for the incorrect/incomplete service, their staff refused the refund and blamed us for not catching the inventory problem during the demo migration. It has been a long time since I have been this disgusted with a company.

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