We had VPS hired with UK2. In the beginning, they seemed OK. But then we started to have problems with them and they were unable to solve them.
No phone support. They do have a telephone, but they always tell you to raise a ticket. If you send an email to the support account, they also tell you to raise a ticket. And they take more than 24 hours on answering them.
We had the system down for more than 2 days, and they didn't seem to care despite of the problem being their fault.
I would not recommend UK2 at all.