Through this review I want to express my thanks and satisfaction with 247-host / their staff. Last night I inadvertently deleted my entire public_html directory, and it caused my main business website to go down. For obvious reasons it pressed the panic button inside me, have to rebuild the entire website? how much time? effort ? Money ? almost cried… was in a “hot mess”!
SO…. I thought it was a long shot, I called 247-host, the technical support who just calmed me so, so instantly, telling me I had a package with them which would allow daily backups. also he educated me on how to take own backup from Cpanel, because I had never done one! I opened a ticket online to get a file restore. This man went above and beyond my expectations, and gave me hope.
Within an hours I got my website back, up, running, haha no new website to make, thank you 247-host.