Before I even signed up to Relentless, I was impressed with their customer service! Andrew made sure he answered all my questions, and was quick to respond. Once I signed up (and it's such a reasonable price), and transferred my domain, I had another couple of (newbie) questions (about Wordpress installation) which were again answered promptly and gave me all the information I needed. Everything has been easy and, best of all, my website was up and running very quickly. I can highly recommend Andrew and Relentless Hosting to anyone considering going self-hosted.