It was only by chance that I found Smart after stumbling onto the large number of glowing customer reviews. Speaking with Rob in support I was sold.
The service is cPanel so nice and easy to use with no surprises.
They do have a lot of added features including backups at no extra cost which is nice to see; my other provider charged for each restore which was more then the cost of Smart for the year !
My website speed has been massively improved, with my main site now loading in less then a second compared to my last provider which if it loaded at all was taking more then 10.
The support team are world class, they respond day or night between 5 and 10 mins.
I even called them at 3AM when I had a problem with FTP and they were helpful and very knowledgeable.
After a few months I am impressed and cannot fault them.