Signpost has been great so far. I have been working with them for almost 6 months. My studio now finally has some great reviews on Yelp and I can communicate with my members through emails and texts easy. The referrals have skyrocketed as well. I'm not sure why people have problems with the company because I can call my Account representative and change things and ask questions whenever I want and they always answer and explain things. It's definitely worth the price because I'm seeing tons of new referrals and a much stronger reputation on Yelp.