HKSjones
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HKSjones' Reviews

Review written for Carbonite on Friday, February 19, 2016

I used the backup.....all good. I attempted to pay a subscription fee (required) and the software sent me into an infinite loop and would not let me pay.

I spoke to customer service who were unable to assist me or take a payment over the phone.

Now I cannot access my files until my subscription is paid....and cannot pay the subscription.........EXTORTION.

DO NOT USE THIS COMPANY

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