The fact is that Fozzy has some of the best customer support I've ever encountered. They are honest, fast and their professionalism goes outside the bounds. In fact, I never waited more than 30 minutes, even when submitting support tickets at 3 or 4 in the morning on weekends. They've provided more than what I need.
Domain registration is a few dollars too high - $8.9 for .com TLD (if you're doing bulk domains especially), but that's my only complaint. Thanks Fozzy for everything!