I've been with Gigapros since July 2015 and only have good comments regarding my experience. When I subscribed with them and was setting up my site, their support was available to help me set it up even though it was midnight. Well, the few times when I had questions they responded in less than 15 minutes. I wish all services were handled this way.
The server performance is by far higher than with my former host company. As for the pricing, can say it is competitive - they saved me a good sum of money during the time I deal with them.
I have no hesitation recommending them. They deliver what they promise.