We were obliged to go to Namesco to be able to continue to use our demon email. I was told before we signed up that we would get all the help we needed to set up our new e-mail accounts. THIS IS A LIE!!! It is SO frustrating. I've had 3 calls answered after 40 minutes each where the person was unable to help. I'm on hold at the moment - nearly an hour!!!!. Still not able to set up accounts on my computer. A complete disaster. I would give no stars 1 is too many!