We already have one server with eUKhost, but needed another. We checked online what servers they provided and decided what we needed. We chose a Linux VPS Professional, however due to the nature of use we required at least another dedicated IP address assigned to the server. So we clicked the 'online chat' facility and Stuart took the 'call'. The online chat facility is an absolute gem of technology. As a busy person in IT, I rarely have time to spend ages on the telephone, but this facility allows me to continue with other tasks at the same time. Stuart was polite and friendly and answered all our questions. Nothing was too difficult and when the question was a little outside of his scope, he queried the technical department and came back with answers for us. Since then we have had a few small teething issues getting everything set up and each time the support personnel (again on the online chat) were able to help us. A very good company who I have used for years and recommend to anyone requiring the services they deliver.