Jean
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Jean's Reviews

Reviewed Web Hosting UK on Monday, July 3, 2017

Do not hire webhosting.uk.com

I was a client of webhosting.uk.com since 2009 and had several VPS contracted with them and this month of June 2017 I hired another VPS and to my surprise I was given the VPS already consuming 80% of the RAM Without me not even using the VPs, I complained, I opened several calls and nothing was solved, so I decided to request the chargeback in paypal and to my surprise they canceled all my active and paid servers that was working with them harming all my clients hosted on my server.

Because I requested the VPS chargeback that was in trouble, they to take revenge canceled all my active VPS

Be careful when hiring them because they have no professional ethics and will harm you if need be.


Follow the conversation:

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Posted On: 3 July 2017 11:59 AM

Hello Jean,

Your below mentioned servers have been suspended due to chargeback issue.

Linux Basic VPS - 109.203.109.204#WK-VPS-005
Linux Basic VPS - 109.203.109.205#WK-VPS-005
Linux Basic VPS - 109.203.109.206#WK-VPS-005
Backup plan :R1 - 25

Kindly get back to us if you have any further queries.

Regards,
Lucy Smith,
Billing Department.
Lucy Smith
Staff

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Posted On: 3 July 2017 12:01 PM

Hello Jean,

These packages have been scheduled for termination within next 24 hours.

Kindly get back to us if you have any further queries.

Regards,
Lucy Smith,
Billing Department.

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Client
Posted On: 3 July 2017 2:22 PM

Hello lucy

You have suspended the wrong server (109.203.109.206) because it is paid according to the invoice paid below

https://billing.webhosting.uk.com/invoicedetails.php?id=302986

Thanks
Jean
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They did not respond any more and I kept all the servers suspended, even those that were paid.

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