I have been with PlanetHoster for more then one month now. These guys are professionals and very polite people. I moved to them from another web hosting company and asked for their help. They did not ask for any additional fee and helped me. I must add that they replied to me really fast - within 10 minutes before my signing up with them and after that. So nothing changed once I became their client. They have a common control panel for their web hosting account and I have managed to setup my emails. Easy and simple and the one more important fact is: they are always to hand. It seems that I have a strong feeling now that once I need assistance I will contact them and they will reply to me within minutes. Their prices are not high. They are within $10 per month and that is what I had been looking for. For such quality they provide I have to say that the price is fair. I pay in time and they are doing their best (I hope) for me. About updates: looks like they are looking after their servers and installed software there. I'm getting notifications quite often regarding their upgrades and updates and that always means for me that they care about me and my stuff hosted. They do not forget about me (and other clients also hosted on the server) after signing up (like on big hosts). They seem to have some new servers in France now. My site has not had any downtime. None of my emails have been lost. I'm having a really good experience with this web host. Money paid. I'm getting a good service and I believe it's worth it. I'm a happy person right now. I do recommend PlanetHoster.net!