I've had many web hosts over the course of the last 5 years. After having been with a host using VPS' located on physical servers in the Planet Datacentre I finally decided to move all of my websites to the UK. I dealt very shortly with two separate web hosts before ending up on SWB's doorstep (so to speak). The service I have received has been unquestionably first class from people that know servers and web hosting. The network and servers have been consistently rock solid and every single query (often well beyond their contract) has been answered quickly. After dealing with so many bad web hosts it's genuinely a pleasure to deal with SWB in every respect. If all of that wasn't good enough, their prices are among the best as well! I'm going nowhere and SWB comes as my first choice recommendation to anyone looking for web hosting, virtual servers or dedicated servers. If you really want to feel like a valued customer rather than a number or statistic, I suggest you contact them as well.