Response from Ace Cloud Hosting:
18 December 2017 at 03:36
We apologize for the inconvenience caused to you.
We thank you for taking the time to bring your concern to our attention. We welcome and appreciate your feedback as this provides us with a valuable insight into our services from the client's perspective and leads to further service improvement. We work really hard to provide reliable, secure, and super fast cloud services, considering customer satisfaction our top priority.
We did our research and couldn't locate you in our records. We couldn't find a pending case which has lasted over 14 days as well and hence, we will need your help to find and resolve things.
Please do not hesitate to contact 800-432-1585 or mail to [email protected] at your earliest convenience.
We are here for you.
Support Team, Ace Cloud Hosting