michael snell
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michael snell's Reviews

Reviewed Cart2Cart on Wednesday, March 7, 2018

i needed a migration from shopify to woo commerce, i was told it would take 7 hours, $581 and 12 days later still no complete migration to woo commerce , we cannot use our back end at all , we can not edit , i am paying my team to sit and do nothing , we did 2 months work on our new site and spent a lot of money before cart2cart got involved, our site is now not usable , we have no product photo's , we can not even access our home page , cart2cart said "try magento, it is better" they migrated to magento with no problems, and then cart2cart tried to blame our resources for the woo commerce issue ,(the same resources as they used successfully to magento) ,
Lucy (Manager) told me that they gave me a free migration to magento , the only thing i got for free is more cost to my company , i will now have to build a new site in magento and buy all the software and everything our business model needs AGAIN , also 2 months work for nothing , we could have done this manually our selves quicker ,All the support staff on chat are quick and efficient apart from one , it is a shame they have to take all the complaints ,
cart2cart has successfully destroyed out business plan ,
be careful to anyone trying to use this service .
they will not even refund the $581 we paid for causing thousands of dollars worth of damage ,
by far the worst company i have ever dealt with!!!

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