I have worked with a number of different hosts over the years, from Bluehost to Hostgator and now Host4Geeks. One thing I have learned while jumping from host to host, is that the bigger name hosts often provide an inferior servi ce, especially on the support end of things.
I came across Host4Geeks late in 2017 and the transition from Hostgator was a breeze. They were able to migrate my entire site and cpanel from Hostgator, which was a huge plus. Definitely saved me the hassle of moving all my emails, files, etc.
Since I have been with H4G, I have only had to open one or two tickets and they were always responded to within an hour. Their staff is very polite and do not treat you like you are just another customer.
Their uptime is amazing. Since I have been with them, I can't think of a time my site was offline or slow. I have never setup any monitoring for my website, but as I check and work on my site daily, it always fast and responsive.
Very happy customer here!!!