Excellent Service - We made the right choice moving to 20i
We have only recently moved our Reseller account to 20i after years with another web host. We looked at a few other before choosing 20i and so far I am very happy with our decision.
The automated process to migrate websites has saved us a lot of time and the Reseller Control Panel is very straightforward.
I have however needed to raise a couple of support tickets though partly due to us still learning a new platform and the support has been excellent.