More than a 5 star host.
It's been over a year that I've switched to 20i from another host. And I've not looked back since.
The service is more than 5 stars! I can not be any better satisfied. They have the best hosting backed by the best support in the industry.
I am in the reseller hosting for past 15 years and highly recommend 20i for individuals and resellers alike.
All thumbs up to the 20i team.