adam jay
10
People Helped
1
Review
1.0
Average Rating

Services Used

Reviewed Companies

adam jay's Reviews

Reviewed xln telecom on Wednesday, July 25, 2018

WoW, such a shame that we are not given the option to leave a ZERO RATING. Where do I start, XLN are the biggest cowboys in the industry bar none. I signed up to a new 12 month contract last year and have now come to the end, as such I am now on a rolling contract with them monthly but thieir devious sales tactics will not allow me to sign up as a new customer (a new customer is being provided fibre for £24.95 a year) but as an existing one. OK say I , I will move to Virgin, hang on say they we can match the price (£32.00) of them, so I cancel the Virgin line and phone back XLN, to be told that the deal was only available that day, now they want £94.00 a month). No way, so I have now gone to plusnet fibre (£30)only to be told that XLN do not hold my line, its held by Talktalk who have told me they cannot release my fibre line as it is on the XLN network ?????????, the only way to keep my number, which I have had as a business line for 10 years, is to drop down to a new broadband (not fibre).
NOT A CHANCE XLN OR TALKTALK, I WILL SEE YOU IN THE COURTS FIRST.

10 of 10 people found this review helpful.

Did you find this review helpful?