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Bahaa's Reviews

Reviewed xln telecom on Friday, September 21, 2018

I sign a contract with XLN for landline and broadband. Since they did the installation in my shop the landline and broadband is going off every day it working for a few hour's and cut off again. I report the fault more than 10 time they send me engineer to fix the fault but still same off again. In 2 months the landline and broadband is off more than it is working. After a lot of calls and conversation with them I decided to cancel the contract they asking me to pay £299 cancellation fee I don't accept because they can't provide me with a good service. I cancel the contract free but they charge me 153 because of missing appointment but when I call them this is not true because the engineer was here and he don't want to do his job properly they till me you don't give him the access to the back yard .
This company just try to take money from customers with the very bad service.
Even zero star is too much to them .
The wrost company I have seen.

6 of 6 people found this review helpful.

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