Two of my client sites were subject to a Brute Force Attack in the early hours of this morning. Thanks to the Glowhost monitoring system, your tech support noticed the problem very early and took the appropriate steps to diagnose where the attacks were happening and they acted to minimize the damage. They then contacted me so I was alerted early on and I was able to proactively notify my clients. The communication channels were excellent.
Having gone through a similar situation with another VPS provider in the past I now have a night and day comparative situation. Your Glowhost tech support people did everything right and I am grateful for the knowledgable and proactive assistance they provided. I have experienced what not to do (with the other company) and now I am happy to experience service done right.
Commend your team and your systems. I am a very happy Glowhost customer! Thank you!