Great experience - young company with bags of experience
I’ve had such a great experience migrating a VPS and 8 domains to these guys. Their platform performs well and their support is excellent - the teams know what they’re talking about, understand their platform very well and are not afraid to provide detailed explanations.
Their support desk is open 8am - midnight most days, but I’ve had replies at 1:30am and 7:30am!
They communicate very well during maintenance periods - I haven’t yet experienced any outages!
They may well be a new company but they’re not short of experience - the directors founded Webfusion, 123-reg and Heart, so they what they’re doing - and it shows in their technology, their admin portal (known as My20i) and their teams.